Culture, Training & Engagement in Hospitality Advisory Committee

The Committee focuses on evolving organizational culture, enhancing employee engagement, and developing modern training techniques in the hospitality industry. The committee explores strategies to address generational shifts, work-life balance, and staff retention to improve both employee satisfaction and guest experiences.

This Committee is sponsored by

Erika Solano Luxury Hospitality

Committee Members

DENISE VALDEZ RAMOS HEADSHOT

Denise Valdez Ramos

Vice President of People & Culture

Four Seasons

ERIKA SOLANO

Erika Solano

Founder

Sol Luxury Hospitality
Training & Consulting

MIRANDA YU HEADSHOT

Miranda Yu

Director of People Services

EQUINOX

Donte Johnson

Donte Johnson

General Manager

Thompson Atlanta Buckhead

Gamal El-Fakih

Gamal El Fakih

VP of Operations, Luxury

Marriott International

Sandro Formica

Luxury Hospitality Engagement &
Retention Adviser

Florida International University,
School of Hospitality Management