Operational Communication
Advisory Committee
The Operational Communication Committee explores modern strategies for effective internal communication in the hospitality industry. It focuses on creating clear protocols to balance communication and avoid burnout, ensuring seamless operations and memorable guest interactions.
This Committee is sponsored by
Committee Members
Matthew Lehman
General Manager
Grand Bohemian Hotel Asheville, Autograph Collection
Steven Landon
Director of Engineering
The Ritz-Carlton, Laguna Niguel
Justin Chesney
Director of Meetings and Special Events Planning
The Ritz-Carlton, Bachelor Gulch
Derek Pando
Director of Product Marketing
Relay
Erik Bjornson
Senior Account Executive
Relay
Marc Lamontagne
Director of Restaurants & Bars
The St. Regis Aspen Resort
Kory Scott
Assistant Director of Rooms
Boston Harbor Hotel
