January 24, 2025Webinar

Merchandising for Luxury: Moments of Truth 'On Time'

Guest Experience

The speaker urges hoteliers to rethink standard amenities (like the "corner chair") and focus on "peak moments" and longevity products (like high-end hairdryers or health diagnostics) to delight modern luxury guests.

Speakers

Shane Green

Shane Green

President

SGEi