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January 24, 2025Webinar

Merchandising for Luxury: Moments of Truth 'On Time'

Guest Experience

The speaker urges hoteliers to rethink standard amenities (like the "corner chair") and focus on "peak moments" and longevity products (like high-end hairdryers or health diagnostics) to delight modern luxury guests.

Date & Time

January 24, 2025

12:00 AM - 12:00 AM

America/New_York

Location

Youtube

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The Ritz-Carlton and the U.S. SailGP Team Bring Race Weekend to New York City

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ILHA

International Luxury Hotel Association

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