Luxury Hoteliers: Creating a Bespoke, Customizable F&B Program

Food and Beverage is a critical differentiator in luxury hospitality. Sponsored by Lavazza, this webinar moderated by Alex Susskind of Cornell University explores how to create bespoke dining experiences. Featuring insights from JLL and luxury F&B directors, the panel discusses using technology to track guest preferences, the importance of "moments," and strategies for managing labor while maintaining high service standards.