Technology
25 items in this category23 events • 2 articles
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Optimizing AI in Operations without Losing the Human Touch
Discover how AI empowers hotel operations to protect the human touch, reduce friction, and scale personalized luxury service without losing its soul.
How Luxury Hotels Are Re-Imagining F&B as an Ancillary Revenue Driver
Learn how luxury hotels transform F&B into a powerful ancillary revenue engine using digital ordering. Join our exclusive webinar sponsored by IRIS.
The Invisible Infrastructure Behind Seamless Luxury Experiences: SVP x Resorts World
A case study on the connectivity infrastructure at Resorts World Las Vegas, highlighting the importance of cellular coverage and DAS.
AI in Hospitality Operations
A presentation on the evolution of AI in hospitality, moving from simple chatbots to "agentic AI" that can perform tasks, and the potential for hyper-personalization in guest communications.
Innovating Luxury Hotel Renovations: Modern Technology, Mid-Century Soul
A case study on renovating the historic Hotel Valley Ho, balancing the preservation of its mid-century design with the integration of modern smart room technology.
Beyond Smart PropTech: How AI Powers Invisible Luxury
A discussion on "invisible luxury," where AI and integrated technology (lighting, climate, sensors) anticipate guest needs seamlessly without requiring complex interactions.
Technology Trends Shaping the Future of Luxury Hotels
A presentation by Nobu's CIO on the tech stack for luxury, covering smart rooms, cloud platforms, and the need for robust connectivity.
Check-In to Check-Out: Tech in Guest Rooms & Common Areas
A panel exploring the integration of technology in hotel spaces to streamline operations and enhance guest comfort.
Data-Driven Personalizing Guest Experience from Look to Stay
A presentation by Amadeus on using data to optimize digital marketing and personalize the guest booking journey.
Jeff Spaccio, Executive Vice President, Global Hotel Brands
A brief introduction to Tambourine's marketing technology services for hotels, specifically focusing on their website solutions.
Breaking Down Silos How AI and Data Can Transform Hotel Commercial Strategy
A presentation by Amadeus on using AI to unify data across sales, marketing, and operations to predict traveler needs and automate responses.
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Intelligent Luxury: How Smart Tech is Redefining the Guest Experience
A panel on "intelligent luxury," focusing on using technology like smart rooms and AI to enhance personalization while maintaining the human touch.
Going Deep: The Reality of Bringing AI to Hospitality
A presentation on the different types of AI agents (rule-based to autonomous) and the importance of "Deep Search" for accuracy in business applications.
The Future of Integrated Payments in Hospitality
A presentation on modernizing payment processing for hotels.
Unlocking the power of AI: Transforming Property Management
A technical session on AI agents in property management.
The Price of Perfection: Tech & Sky-High Expectations
Technology leaders discuss meeting the high demands of luxury guests.
How Technology is Shaping the Future of Luxury Hospitality
WorldVue and Nobu Hospitality discuss blending iconic service with tailored tech. Explore how robust infrastructure and mobile integration enhance the luxury guest journey.
Guest Experience & Tech at Fontainebleau Las Vegas
An in-depth look at the technology infrastructure behind the newest luxury resort on the Las Vegas Strip.
Enhancing Guest Experiences: Harnessing AI and Technology in Luxury Hotels
Real Time Reservation explores AI in luxury. Learn how automation removes friction from the guest journey, balances high-tech with high-touch service, and improves staff efficiency.
How Fontainebleau Used AI to Build a 6,500-strong Team
A case study on using conversational AI to handle mass recruitment for a major resort opening.
Illuminating Hotel Renovations: Simplifying Lighting Upgrades
A discussion on the impact of smart lighting upgrades on guest experience and sustainability during hotel renovations.
Loyalty & Analytics: Data, AI, and Behavioral Economics
A deep dive into the future of loyalty programs using behavioral science.
Automation in the Hospitality World
Tackle labor shortages with automation. Explore how back-of-house systems, like laundry tech, increase efficiency and allow staff to focus on high-value guest service interaction.
